ClaraPrice is providing a healthcare cost estimation tool to use with Patients before, during, and after surgery. With the founding team of experts in Revenue Cycle Management, the estimating tool is what IDN teams can implement to establish trust and kick off a positive hospital stay for patients.
RCMs are on board with the value of standardizing and implementing patient-centered tools
Rev cycle teams find patients feel more positive about their hospital experience when transparent and standardized up front with the total cost of the hospital episode.
The road to patient satisfaction is, in fact, paved with all things that start from an accurate pre-authorization, a thorough financial counseling session or estimate, a courteous front of house service through the medical care itself, all the way to getting the bill that you expect and the billing department’s previous projections holding true.
Standardizing best practices for communicating about a patient’s financial obligation might not sound like much fun, but it’s a win for everybody, according to Pattie Consolver, Director of Strategic Revenue Services - Patient Access at Texas Health Resources.
If we can eliminate the extra steps and communication after service than its a plus for everybody. Patient experience, for reimbursement, for everything, because it’s taken care of in the earlier stages of registration.